Published:

Get automatic performance updates with the LeisurePoint Daily Digest

Published in: LeisurePoint  New Features & Releases

With LeisurePoint it's now easier than ever to find out what's happening using the Daily Digest report.The Daily Digest sends an automatic email to any subscribed user, displaying key performance information from the previous day. This is a great way to get a quick 'heads up' and keep your finger on the pulse of your business.

The 39 available measurements cover the following areas:

  • Leads
  • Prospects
  • Members
  • Organisations
  • Users
  • Edited Records
  • WebAccess
  • Activities
  • Notes/History
  • SDAconnect
  • Point of Sale (POS)
  • Financial
  • Bookings

 

 

Using the Daily Digest you can get instant answers to such questions as:

  • How many members joined?
  • How many contact records were edited?
  • How much revenue was taken from bookings?
  • How many activities were completed?
  • What was my income from Point of Sale?
  • How many members currently owe money?

 

It's also possible to have the email exclude KPIs with zero values if this is required, as well as configure the time when the email is sent.You could add the information received to other reports or it could act as a trigger to run more, in-depth reports if you see something that needs further investigation

The Daily Digest is available in LeisurePoint 3.3 and can be configured in the Settings area, under 'Daily Digest'.


Published:

Join the social networking revolution with Twitter Connect for LeisurePoint

Published in: LeisurePoint  New Features & Releases

Twitter is constantly in the news right now and continues to grow at an incredible pace. According to internet research company Hitwise, UK Internet traffic to Twitter has increased 10-fold over the last 12 months, and is now in the top 300 visited sites in the UK – no doubt helped by celebs like Stephen Fry and his 50,000 followers.


If you’re not familiar with Twitter, in a nutshell it’s a very simple way to keep friends, family and important contacts updated on what’s happening in their life – with a limit of 140 characters per message ’tweet’.

We had a good look at Twitter and realised that it’s also a great way for members to connect with their Club using a message transport system that’s tried, tested and best of all, absolutely free! With Twitter connect for LeisurePoint you can now setup your members to automatically send Tweets about what they’re up to at your Club, providing a genuinely useful service that you, your members and their followers will love – here’s how it works…

How Twitter Connect for LeisurePoint works.

LeisurePoint can automatically post (or Tweet) directly to a member’s Twitter page every time they check-in, turn up for a booked session or make a booking. These Tweets can be seen in exactly the same way as any other Tweet posted by the member themselves.

Example Tweets include:

After checking in:

  • Just checked in at <<SITENAME>> (<<LOCATION>>).
    Example -
    Just checked in at Big Wave Fitness (Leeds).

  • Just checked in at <<SITENAME>> (<<LOCATION>>) for <<ACTIVITY>> (<<LOCATION>>).
    Example - just checked in at Big Wave Fitness (Leeds) for Personal Training (John Adams).

 

After making a booking:

  • Booked <<ACTIVITY>> at <<SITENAME>> (<<LOCATION>>).
    Example - Booked BODYPUMP class at Big Wave Fitness (Leeds).

 

A Tweet from LeisurePoint looks like this in Twitter:

This service can be switched on in one of two ways:

1. By the member setting it up themselves using the new Twitter page in WebAccess:

2. Or by a staff user setting it up directly in the LeisurePoint member record.

Once Twitter Connect is activated, messages based on the member’s selected preferences will be sent to Twitter and a history entry will be added to their record in LeisurePoint for future reference and reporting (see above).

What can you do with Twitter Connect for LeisurePoint?

Without doing very much you have another useful channel for generating new leads, creating wider awareness of your club, promoting loyalty and retention and, finally, promoting your products and services online.

For Members - If members follow each other on Twitter they can see when each other is checking in to the club – useful if they arranged to meet up. If they have a booking for say, tennis, the member can also see their partner has arrived and what court the booking is on – no more mix-ups! Friends and family following the member can see when a check-in happens and Tweet encouragement for keeping the exercise habit, perfect for new year’s resolutions.

For Instructors, Personal Trainers and Coaches - Staff can follow their clients on Twitter and be notified immediately when they check-in. This is really useful for retention interactions, PT motivation or just knowing that the member is in the club and will be turning up for their Tennis lesson or PT session.

Twitter Connect for LeisurePoint is available now, please contact us at sales@sdasolutions.com if you would like to know more.


Published:

Hosted BACS service now available

Published in: ClubCentric  LeisurePoint  Finance  New Features & Releases

Product/Module: ClubCentric Membership & Admissions
Product Area(s): Collections Manager

For customers who do not want to purchase or install BACS software, an option exists to run your BACS operation using the software on a secure hosted server. This new service connects to a secure online BACS server for you to submit and receive your files as normal. This provides you with a number of benefits:

  • No upfront costs – you pay a low monthly fee and a small charge per transaction.
  • Nothing to install – the software resides on a secure data centre server and is automatically updated. Fees also include support and maintenance.
  • Existing BACS users – use the hosted service as a backup for your existing server installation. If your server fails you can easily switch over to your hosted service and complete your BACS submission with no interruption to your operations.


 

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